Frequently Asked Questions
Everything you need to know about shopping for music gear and electronics.
What is the standard shipping timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, delivery typically takes 3 to 7 business days. You will receive a tracking number via email once your gear has been dispatched.
Does BAJAAO provide a warranty on musical instruments and electronics?
Yes, all products sold on BAJAAO are 100% genuine and come with the standard manufacturer's warranty. We also offer extended warranty plans for additional peace of mind.
What is your return policy if I am not satisfied with a product?
We offer a 15-day return policy for most items. If you receive a damaged or defective product, please notify us within 48 hours of delivery to initiate a replacement or refund.
Do you offer Cash on Delivery (COD) for high-value gear?
We offer Cash on Delivery for most pin codes across India for orders up to a certain limit. For high-value professional equipment, we recommend using secure prepaid methods like Credit/Debit cards, Net Banking, or EMI.
Can I get help choosing the right instrument for my skill level?
Absolutely! Our team of experts, known as 'Gear Gods', is available via chat or phone to provide personalized recommendations based on your budget and musical requirements.
Are the products insured during transit?
Yes, every shipment from BAJAAO is fully insured. If your product is damaged during transit, we will replace it at no extra cost to you.